SnL_ayaz_/was_here » India Telecom

NSN India has a new head

SnL_ayaz_/was_here — Fri, 31 Jul 2009 09:24:57 +0000

Sales veteran to lead operations in India and Nepal

Starting September 1, Nokia Siemens Networks will be led by Urs Pennanen in India. Currently Urs is the Head of Sales for the company’s Operations and Business Software business unit in Finland. He takes over as Sub Region Head of Nokia Siemens Networks for India and Nepal from Michael Kuehner.

Commenting on the appointment, Christian Fredrikson, Head of APAC Region, Nokia Siemens Networks said, “Urs brings with him close to 20 years of marketing, sales and general management experience, 16 of which were within this company. He’s a sales veteran, and currently leads sales for two business areas that are key to our future growth. This combination is perfect to steer our future growth in a dynamic market like India.”

Over the next few years, Nokia Siemens Networks’ focus in India will be to grow its market share in the country, with a specific focus on 3G. The company also seeks to consolidate its existing footprint among local communication service providers and build strategic partnerships with new entrants.

In his new role as Head of Sub-region India, Urs will drive this strategy, ensuring that Nokia Siemens Networks continues to enable the adoption of leading edge communication technologies in the country.

NEC India & Tata Indicom Broadband to target education and hospitality

SnL_ayaz_/was_here — Mon, 27 Jul 2009 19:58:27 +0000

NEC India Pvt. Ltd, a wholly-owned subsidiary of NEC Asia (HQ Singapore) and NEC Corporation (HQ Japan) and Tata Indicom Broadband, India’s premier Internet Service from Tata Communications, today announced an alliance that will offer integrated solutions for education and hospitality verticals. The two companies will target a common customer base and bundle their products.

In this harmonized go-to-market strategy, NEC India would integrate Tata Indicom Broadband’s offerings in its direct marketing initiatives aimed at the hospitality and education sectors. Tata Indicom Broadband, in turn, would offer special discounts on a bouquet of related value added services which will expedite the empowering of educational institutes and the hospitality industry.

Tata Indicom Broadband, offers different forms of internet access like Broadband, Wi-Fi, Dial-up and other services like gaming, movies, music, anti-virus, etc. on a single account. NEC offers solutions and services for ubiquitous networking supported by Next Generation Network (NGN) and IT integrated technologies. This partnership is uniquely positioned to deliver key value-added solutions that enable both companies to capitalize on their respective strengths.

“It’s our constant endeavor to offer integrated technology solutions which benefit both the hospitality and education fraternity. Going forward in the same endeavor, we are partnering with NEC to offer our bouquet of communication products and technology solutions to these sectors,” said Mr Mehul Kapadia, Head Sales and Marketing for Tata Indicom Broadband.

Speaking on the tie-up Mr Rajiv Bhalla, Country Head Sales and Marketing, NEC India Pvt. Ltd. said, “We are excited to announce our tie-up with Tata Indicom Broadband. We collectively aim to fortify the education and hospitality sectors with latest and superior technology & custom-made solutions. Our alliance with Tata Indicom Broadband will facilitate us in strengthening our business capabilities in India and also to expand our IT and networking businesses in the rapidly expanding Indian market”.

Going forward NEC and Tata Indicom Broadband would explore further opportunities to take this relationship forward offering exciting bundled promotions. Together, the alliance will strive to empower both the Indian education and hospitality sectors with continual innovations and superior services.

Tata Communications revenues at Rs 843 crores, EBITDA up 10%

SnL_ayaz_/was_here — Sat, 25 Jul 2009 20:03:01 +0000

Tata Communications Limited reported its stand-alone unaudited results under India GAAP for the quarter ended June 30, 2009. Standalone revenues were at Rs 843 crores for the quarter as against Rs 871 crores for the quarter ended June 30, 2008. The company’s operating profit (EBIDTA) was up 10% at Rs 218 crores for the quarter ended June 30, 2009 as against Rs 199 crores for the corresponding quarter in the previous financial year. Operating profit margin improved by about 300 bps to 26% aided by strong cost control measures. Net profits were at Rs 32 crores for the quarter ended June 30, 2009 as against Rs 98 crores for the corresponding quarter in the previous financial year.

During the quarter, the company continued its focus on Emerging Markets with specialized offerings in connectivity and managed services; the company announced partnerships with QTel in the Middle East region and RTComm in Russia to deliver global connectivity services. It has also announced its participation in the $600-million new West African Cable System, which once completed, would further boost Tata Communications’ global reach and enhance the company’s investments in the African region. Tata Communications entered into a global strategic voice services agreement with BT. Through the five-year agreement, Tata Communications will become BT’s primary supplier of International Direct Dial (IDD) and other voice termination services outside BT’s own footprint countries. Tata Communications has partnered with Starwood Hotels to roll out public Telepresence rooms worldwide, with ten rooms scheduled to be launched during 2009.

MTS selects Tata Communications to manage its call centers

SnL_ayaz_/was_here — Tue, 14 Jul 2009 20:12:15 +0000

Allowing the telco to cut capex and crunch go-to-market time

Tata Communications, a leading provider of a new world of communications, today announced that it has won a deal from Sistema Shyam TeleServices (SSTL), a pan India mobile license holder, to deploy its on-demand hosted contact center (InstaCC) services for all SSTL circles across the country, allowing the telco to move from capex to opex model. Sistema Shyam TeleServices, a joint venture between Russia’s Sistema and India’s Shyam group, is currently undertaking an aggressive roll out plan of its mobile services under the MTS brand and serves a fast growing subscriber base of over 1.3 a million across Tamil Nadu, Kerala, Rajasthan, Kolkata, West Bengal and Bihar.

Under the deal, Tata Communications would deploy its state-of-the-art hosted contact center solution InstaCC on a pay-per-use model for MTS, thereby freeing up resources and capital, which is crucial for the company at this stage of its ambitious growth plans. Tata Communications has deployed all the critical hardware and software needed to run a call center like IVR, ACD, dialer, recording, integration with 3rd party business applications and CRM software, etc. while MTS would pay on actual usage basis, giving it the freedom to ramp up or ramp down based on the business environment. This service is an end-to-end IP solution, which brings forth the true benefits of virtualization for centrally managed multi-site contact centers. In the first phase, Tata Communications would be managing infrastructure for 2000 seats across all their circles, of which 700 seats are already deployed across their South and East circles. Currently the Northern circle is getting deployed.

“MTS is on a fast trajectory of growth, and our contact center operations will grow at a rapid pace, inline with our expansion across 22 circles in India. Quality of service will be our key differentiator in a highly competitive telecom market. We look forward to a service that is obsolescence proof, scalable and reliable in uptime. Tata Communications was best meeting our requirement of a reliable hosting solutions partner, offering a cost effective model.” said .Mr. Rajeev Batra, CIO, Sistema Shyam TeleServices.

“With InstaCC, we provide a very flexible contact center environment which helps customers to have a very effective customer service strategy by standardizing the customer experience across India. Besides cutting their capex, it also crunches their go-to-market time, as now they don’t have to build the entire call center infrastructure before rolling out,” said Alok Bardiya, Vice President, Managed Services & Marketing, Tata Communications.

NSN rolls out networks for Vodafone in 7 new regions across India

SnL_ayaz_/was_here — Mon, 29 Jun 2009 17:04:14 +0000

Vodafone Essar has completed a rapid service expansion into seven new regions across India. People living in or traveling to Assam, Bihar, Himachal Pradesh, Jammu & Kashmir, Madhya Pradesh, North East and Orissa will now be able to use services provided by India’s second largest GSM operator. Nokia Siemens Networks, Vodafone Essar’s existing infrastructure partner in 12 regions, undertook the new network roll out in just ten months.

The planning and building of the seven networks was undertaken as in the first phase of a three year expansion contract awarded to Nokia Siemens Networks in 2008. Further expansion will carry on through 2010.

Nokia Siemens Networks has a strong track record in speedy network roll out, and in India alone it sets up 5,000 base stations a month. With this contract, the company has emerged as the largest network implementation partner for Vodafone in India, with more than 80% of Vodafone’s subscriber traffic in the country flowing through infrastructure set up by Nokia Siemens Networks.

“We are proud to partner with Vodafone Essar as it charts an aggressive growth strategy and are committed to helping it realize its goals,” said C B Velayuthan, Head, Vodafone Customer Team, Nokia Siemens Networks. “India’s vast geography and varied topology, in addition to the acute power shortage in remote areas, make network expansion a challenging task. Our Flexi Base Station and services capabilities are the ideal solution for service providers who want to achieve more, with less.”

SnL_ayaz_/was_here » India Telecom

NSN India has a new head

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