In this age of Information
Technology, online presence of a
company plays a pivot role in spreading
its business worldwide. Everyday
more and more companies are establishing
a web presence with an aim to spread
their customer base from one city
to the whole world.
It is no more the
age of sending checks or money orders,
neither the customers have time
to do so. Every company wanting
to start it's business online and
sell products worldwide needs to
have a way to instantly accept payments
online. If your company is looking
to benefit from E-Commerce, you
can look into the following methods
of accepting payments online:
Merchant
account:
The quickest and most convenient
way for a user to pay for a product
is to pay via credit card. To accept
a credit card, your company should
have a merchant account. Currently,
Citibank is the only bank providing
true online merchant account in
Pakistan. If you are a new or a
small company, forget about a merchant
account due to it's high setup cost
and difficult approval policy.
Furthermore, to
accept credit card payments you
will have to get SSL (Secure Sockets
Layer) certificate for your website.
You will also require a full system
to process credit cards and securely
store credit card information. All
this will cost you quite a good
amount. So, if you are a small company,
it would be better to avoid starting
directly with a merchant account.
Third
party merchant account:
For individuals and small companies
the best and cheapest way to accept
Credit Card payments through their
website is to have a third party
merchant account (also known as
a sub merchant account). Some of
the famous ones are 2checkout and
worldpay etc. In a third party merchant
account, you don't need SSL certificate
or scripts to process credit cards
as all is done on the merchant account
provider's website.
Another main advantage
of using a third party merchant
account like 2checkout is that users
trust them and don't hesitate to
give their credit card information
on their website.
The main downside
of third party merchant account
is that unlike merchant account,
where payments directly come to
your bank account, you have to wait
for the third party merchant account
to send the payment. Although most
of the third party merchant account
providers dispatch payments at-least
twice a month, the delay can become
a serious issue for you.
Apart from accepting
credit cards, you may like to look
into the option of online payment
processors as there still are lot
of people who find it convenient
and safe to use them. You should
also consider these online payment
processors to avoid losing potential
customers.
You open your account at these online
payment processors' websites and
you get an account numberwhich you
provide to your customers to send
payment to. You can then withdraw
payments to your bank account whenever
you want.
Let me share some
information about famous online
payment processors:
Paypal
Paypal is the largest, safest and
most convenient online payment processor
with over 30 million users. Unfortunately,
it is only available to 38 countries
and Pakistan is not included. The
best way to obtain a
Paypal account for Pakistanis s
to ask a business partner, friend
or relative living in any of those
38 countries to open a Paypal account
and accept payments on behalf of
your company.
If your company
is targeting the audience of Europe,
North America and Australia, you
will be surprised to find out how
much your sale will increase by
accepting payments through Paypal.
E-gold
E-gold is in the market since 1996
and is doing pretty good job. In
E-gold's system, money is not stored
as cash, rather it is stored in
terms of gold which of-course keeps
varying as the price of gold varies.
This has it's own advantages and
disadvantages.
A major drawback
of E-gold is that you can not withdraw
your money directly from E-gold
rather you have to use their dealers
or exchangers. However, if you have
a large amount of gold in your account,
you can request gold bars to be
sent to you by E-gold.
One negative feature
on customers' side is that it can
not be charged back which can be
done in credit cards and Paypal.
If your account gets hacked, forget
your money.
Moneybookers
Don't worry! This is not a betting
agency. It is an online payment
processor from Europe launched around
2 years ago. Moneybookers is the
only payment procssor launched recently
which has been able to make a solid
reputation for itself. Moneybookers
account is available to people from
all countries and it's use is convenient
for both buyers and sellers.
The only drawback
of moneybookers is fewer users,
but, as time passes I am pretty
sure that it's users will increase
due to the positive business attitude
of this company.
Other
online payment processors
I would strongly suggest to stay
away from other online payment processors.
Many new payment processors are
now popping up, mostly started by
non serious people.
Only use other online
payment processors if you are sure
of them being a proper company but
again it might not be worth it as
most likely users will not prefer
to buy using these payment processors.
Future of online
payment processors
With recent news of google planning
to launch its online payment procssor
by the end of this year, fierce
competition is expected between
Paypal and Google. Google due to
it's economic strength will come
in direct competition with Paypal
which has 30 million users. Due
to this competition, Paypal will
have to increase it's user base
by allowing users from more countries
to signup. This can ultimately bring
good news for Pakistanis too as
it can then allow Pakistanis to
signup for a Paypal account too.
This Google vs Paypal
scenario will create difficulties
for E-gold and Moneybookers. Most
likely, E-gold will be able to survive
because of it's uniqueness but Moneybooker
swill have to do more effort to
keep it's users loyal. This will
create an overall environment of
competition and hence quality of
service will increase as well as
processing charges will be decreased.
But don't be happy
as of yet; who knows Google might
buy Paypal and end up all the high
expectations, highly unlikely but
still possible as Google never fails
to surprise anyone by its innovative
ideas
Start benefiting
from the outgrowth of E-Commece
through these online payment options.
Afterall, your company's next outlet
should be on internet.
The
writer is a young Pakistani Internet
Entrepreneur. He is involved in
many E-Commerce based websites and
can be reached at azhar@azharali.com
.